Key Terms
Explore our glossary of key terms that define our work and values.
Better understand the language and concepts central to social impact, equity and systems change.
- A -
Accountability – Taking responsibility for actions, decisions, and their impact on people and the planet.
Adaptive capacity – the ability of organizations and communities to adjust to change.
Adaptive leadership – Responding to complex challenges with flexibility, learning, and shared problem-solving.
Advocacy – Speaking or acting in support of a cause, policy, or community need.
Allyship – Actively supporting and standing with marginalized groups.
Anti-oppression – Challenging and dismantling systems that create inequality or harm.
Anti-racism – Proactively working to identify and eliminate racial inequities.
Authentic engagement – Building genuine, reciprocal relationships with stakeholders and communities.
Awareness building – Educating others to increase understanding and inspire change.
- B -
Belonging – Creating environments where people feel valued, included, and able to contribute fully.
Behavioral insights – Using psychology and human behavior research to shape effective programs and policies.
- C -
Capacity building – strengthening skills, processes, and resources for lasting impact.
Cultural competency – Understanding and respectfully interacting with diverse cultural perspectives.
Collaborative governance – decision-making shared among stakeholders.
Collective impact – Cross-sector collaboration toward a shared, measurable social goal.
Community-led solutions – Approaches designed and driven by the people most affected by an issue.
Civic engagement – promoting active participation in community and social issues.
Cultural humility – ongoing self-reflection and learning about other cultures.
- D -
Data-driven strategy – Using evidence and insights to guide decision-making.
Decolonization – Challenging colonial systems and uplifting Indigenous sovereignty and knowledge.
Design justice – creating systems and solutions that prioritize marginalized communities.
Digital inclusion – equitable access to technology and digital resources.
Diversity – The presence of varied identities, experiences, and perspectives.
Diversity, Equity & Inclusion (DEI) – Practices that promote fairness, respect, and representation.
Dynamic systems thinking – Understanding how interconnected systems influence outcomes.
- E -
Ecosystem building – Strengthening networks of organizations, leaders, and resources around a shared purpose.
Education and outreach – Sharing knowledge to foster awareness and action.
Empowerment – Enabling individuals or communities to make decisions and drive change.
Environmental equity – Ensuring all people share fairly in environmental benefits and burdens.
Environmental justice – Addressing environmental harms that disproportionately affect marginalized groups.
Equitable evaluation – Assessing programs in ways that center fairness, cultural context, and community voice.
Equitable funding – ensuring financial resources are distributed fairly.
Equity – Fair treatment that accounts for differing needs and barriers.
Ethical leadership – Leading with integrity, fairness, and social responsibility.
Ethical storytelling – sharing narratives responsibly, respecting subjects’ voices.
Evaluation and impact – Measuring effectiveness to improve programs and outcomes.
- F -
Facilitation – Guiding groups to collaborate, communicate, and reach shared decisions.
Fair labor practices – Ensuring safe, equitable, and just working conditions.
Food justice – Equitable access to healthy, culturally appropriate food.
Forest preservation – Protecting forests to sustain biodiversity and climate stability.
Fossil fuel reduction – Decreasing dependence on oil, gas, and coal to limit emissions.
Framework development – Creating structured models that guide planning or assessment.
Future-ready planning – Preparing organizations to adapt to emerging trends, technologies, and needs.
- G -
Gender equity – Fair treatment and opportunities for people of all genders.
Governance – The systems and policies that guide decision-making in organizations.
Grounded practice – Work informed by lived experience and community wisdom.
Growth strategy – A plan for sustainable, mission-aligned expansion.
- H -
Healing justice – Approaches that address both systemic oppression and individual/community healing.
Holistic approach – Considering all interconnected parts of a system or issue.
Human-centered design – Designing solutions that prioritize people’s experiences and needs.
Human rights – Basic freedoms and protections to which all people are entitled.
- I -
Impact assessment – Evaluating how actions or programs affect communities and ecosystems.
Impact measurement – Tracking the tangible results of initiatives over time.
Inclusive facilitation – Guiding discussions in ways that ensure all voices are heard and valued.
Inclusive leadership – Leading in ways that empower and value all voices.
Inclusive policy – policies designed to ensure access and fairness for all.
Indigenous knowledge – Traditional wisdom rooted in long-term relationships with the land.
Institutional transformation – Reshaping systems, norms, and structures to advance justice and equity.
Intersectionality – Understanding how overlapping identities shape experiences of oppression or privilege.
Investment in communities – Directing resources toward local well-being and resilience.
- J -
Just transition – Ensuring workers and communities benefit as economies shift to sustainability.
Justice-centered frameworks – Strategies that prioritize fairness and structural change.
Justice-oriented metrics – evaluation measures that prioritize fairness and equity.
- K -
Knowledge equity – valuing diverse forms of knowledge and experience.
Knowledge sharing – Exchanging expertise and insights for collective growth.
- L -
Liberatory design – Designing processes and solutions that reduce harm and expand freedom and agency.
Leadership development – Building skills and capacities for individuals and teams to drive meaningful change.
Learning organization – an organization that continuously adapts based on experience.
- M -
Mentorship – Guidance and support between experienced and emerging professionals.
Mission alignment – Ensuring actions reflect an organization’s purpose and values.
Movement building – Strengthening collective efforts for social or environmental change.
Mutual aid – Communities supporting one another through shared resources and care.
- N -
Nature-based solutions – Using natural systems to address societal challenges.
Nonprofit capacity – The ability of mission-driven organizations to deliver impact.
Narrative change – Shifting dominant stories to reshape understanding and power.
Network building – Creating connections that enhance collaboration and reach.
- O -
Organizational change – Transforming internal culture, systems, or structure for greater impact.
Organizational strategy – A plan that defines direction, priorities, and success measures.
Outreach – Connecting with audiences to inform, involve, or engage.
Outcomes evaluation – Assessing whether goals and objectives are achieved.
- P -
Participatory design – Involving stakeholders directly in the design process.
Participatory governance – Involving community members directly in decision-making structures.
Partnership development – Building relationships that strengthen shared goals.
Philanthropy – Donating time or money to advance social or environmental good.
Policy advocacy – Influencing laws or regulations to promote equity and sustainability.
Power analysis – Examining how power flows within systems and how it shapes decisions and outcomes.
Power dynamics – the structures of influence within systems or organizations.
Power shifting – Redistributing decision-making toward those most affected.
Purpose-driven strategy – Aligning planning and action around mission and values.
- Q -
Qualitative research – Gathering non-numerical insights from interviews, stories, or observation.
Quantitative evaluation – Measuring data-driven outcomes using numbers and metrics.
- R -
Racial equity – Fair treatment and opportunity for people of all races.
Reflective practice – regularly analyzing actions and decisions to improve impact.
Regenerative practices – Restoring and renewing natural and human systems.
Resilience – The capacity to adapt and thrive amid change or challenge.
Resource mobilization – Securing and aligning funding, people, and partnerships to advance a mission.
Restorative justice – Repairing harm and restoring relationships through accountability.
Root-cause analysis – Identifying underlying factors that drive systemic problems.
- S -
Shared leadership – Distributing authority and decision-making across a group rather than concentrating it at the top.
Social accountability – holding organizations and institutions responsible to communities.
Social impact – The measurable positive change created by an organization or initiative.
Social innovation – New solutions that address social or environmental challenges.
Social justice – The pursuit of fairness, equity, and human rights for all.
Stakeholder engagement – Involving those affected by decisions in shaping outcomes.
Strategic alignment – Ensuring actions, resources, and goals work toward a shared vision.
Strategic communications – Using messaging and media intentionally to advance impact.
Strategic planning – Setting goals, priorities, and pathways for an organization’s future.
Storytelling for impact – Using narrative to drive understanding, empathy, and action.
Sustainability – Meeting present needs without compromising future generations.
Systems literacy – understanding how interconnected systems influence outcomes.
Systems mapping – Visualizing relationships and patterns within complex systems to inform strategy.
- T -
Team facilitation – Helping groups work together effectively toward shared goals.
Theory of Change – A framework linking actions to desired long-term outcomes.
Transformative change – deep, structural change that addresses root causes.
Transformative leadership – Inspiring deep, positive change within systems or people.
Transparency – Operating with openness and honesty about decisions and processes.
Trauma-informed practice – Approaching work with awareness of trauma’s impact on individuals and communities.
- U -
Universal design – Creating environments and systems accessible to all people.
Urban ecology – Studying and supporting ecosystems within cities.
Utility justice – Fair access to energy, water, and other essential services.
- V -
Values alignment – Ensuring choices reflect shared principles and ethics.
Values-driven leadership – leading based on core ethical and organizational values.
Vision development – Defining a clear, aspirational future direction.
Voice amplification – Elevating perspectives of those historically unheard.
- W -
Well-being – The overall health, safety, and happiness of individuals and communities.
Whole-system approach – considering all elements of a system in decision-making and design.
Workforce development – Building skills, opportunities, and pathways for workers to thrive, especially in marginalized communities.
Workplace equity – Ensuring fair opportunity, pay, and respect in professional environments.

